Privacy Policy
Effective date: September 10, 2026
Information We Collect
Depending on how you use our services, we may collect information such as your name, email address, telephone number, account or membership details, booking information, guest information, purchase and order details, payment-related transaction information, messages and enquiries, and information you voluntarily provide through booking or intake forms.
We may also receive technical and usage information relating to how our website or mobile app is accessed and used, such as device information, browser or operating-system information, approximate location derived from technical information, and interaction or analytics data.
How We Use Information
We may use information to process and manage bookings, provide boat trips and watersports services, process merchandise orders, communicate booking confirmations and updates, respond to enquiries, provide customer support, maintain member accounts, improve our website and mobile app, prevent misuse or fraud, comply with applicable legal obligations, and send marketing communications where permitted.
Bookings, Payments & Purchases
Our website and mobile app use Wix services, including features such as Wix Bookings, Wix Stores and member-account functionality. Payment transactions may be processed by Wix and/or supported payment providers. Payment-card information is handled by the applicable payment processor and is not intended to be stored directly by Just Chillin Watersports.
Service Providers
We may use third-party service providers to operate our website, mobile app, bookings, payments, communications, analytics and other business functions. These providers may process information on our behalf only as necessary to provide their services and subject to their applicable privacy and security obligations.
Data Security
We use reasonable administrative and technical measures designed to protect personal information. However, no online service or electronic transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, resolve disputes, comply with legal or regulatory requirements and enforce our agreements. Information that is no longer required may be deleted or anonymized where appropriate.
Your Privacy Choices & Data Requests
You may contact us to request access to, correction of, or deletion of personal information associated with you, subject to applicable legal requirements and legitimate record-retention obligations. You may also opt out of marketing communications using the available unsubscribe method.
Account Deletion
If you create an account through our mobile app or website, you may request deletion of your account and associated personal information by contacting Just Chillin Watersports through the contact options provided on our website or app.
Children
Our services may be used by families, but bookings and account creation should be completed by an adult. We do not knowingly seek to collect personal information directly from children without appropriate authorization from a parent or guardian.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements. The effective date at the top of this page will indicate when the policy was last updated.
Contact Us
If you have questions about this Privacy Policy, your personal information, or a request to access, correct or delete information, please contact Just Chillin Watersports Barbados through the contact options available on our website or mobile app.